Find us by the corner of Merivale and Slack Road in Nepean.
50 Slack Road #2A
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Frequently Asked Questions
There are two main reasons why we have the lowest prices.
First, our showroom operates from a warehouse and our rent is 50% lower compared to similar retail space in Ottawa.
Second, by having our Rug Cleaning facilities (our main activity) at the same location, we can keep selling rugs at great prices.
We have one of the biggest selections of area rugs in Ottawa. With all our styles, colours, and sizes with over a thousand rugs in stock, you’re sure to find one that suits your needs. We can also order specific rugs for you from our trusted suppliers (within 30 days).
Yes, we periodically hold clearance sales to refresh our merchandise. Keep an eye on our socials and website for announcements on these sales.
Yes. We can deliver purchased/trial rugs and we also provide delivery and pickup for rugs that need to be serviced.
No, our suppliers use only adult labour. The demand for hand-knotted rugs has increased tenfold in the last decades. To keep up with the demand, manufacturers from India, Pakistan, Afghanistan, and China have organized and set up production facilities where child labour is just not fast or consistent enough.
Yes, we believe in trying before buying. Trying rugs is a must for us and completely free because we believe the only way to truly know if the product is the right one for you is by visualizing it in the space it belongs.
The best. Because we are a service company at heart, we will provide you with all the information on how to properly care for your rugs at home, how to deal with spills, how to properly vacuum, etc. We strive to serve you and ensure that your rugs last in beauty and make you happy in the long run.
Yes, we offer plenty of free parking.
Oui, bien sûr! Most of our staff speak French, English, and even Portuguese.
Wool rugs can last generations while a good machine-made rug can last from 10 to 20 years. Depending on what your needs are, even the best wool rugs will not be suited for every purpose.
We recommend quality synthetic fibre rugs for families with children and pets, which are prone to spills and accidents. As cleaning experts, we know it’s easier to clean and care for synthetic rugs compared to wool rugs. Natural dyes can bleed with spills or accidents and can create a permanent stain.